A fully managed VoIP service that covers the complete lifecycle of your phone system — from initial design and deployment through to day-to-day monitoring, updates, user management, and training. No internal phone system expertise required.
A phone system deployed without ongoing management is a liability, not an asset. Software vulnerabilities go unpatched, call flows drift out of date as the business changes, new users are configured incorrectly, and problems go undetected until a customer complains. Managed VoIP eliminates all of that by putting your phone system under the same proactive management as your IT infrastructure.
From the initial design conversation through to years of day-to-day operation, Systems Rubix Limited handles everything — so your team can focus on using the phone system, not running it. This is the right choice for organisations that want enterprise-grade communications without an internal UC administrator on staff.
We design your call flows, extensions, IVR menus, hunt groups, and ring strategies before deployment — mapped to how your business actually operates, not a generic template.
We install and configure the PBX platform, provision all desk phones and DECT handsets, port your existing numbers, and test every call flow before go-live.
Continuous monitoring of system health, call quality metrics, and platform availability — issues are detected and resolved proactively, often before you notice them.
Platform firmware and security patches are applied on a scheduled maintenance cycle — your system stays current and protected without requiring your involvement.
New starters, leavers, role changes, and department moves are handled by us — extensions provisioned, phones configured, and Linkus app set up on new devices same day.
Seasonal routing changes, new departments, updated IVR menus, and holiday schedules — submitted by request and implemented by our team, no admin portal knowledge required.
New users are trained on the Linkus app and desk phone features. Ongoing training for new starters is included — no additional cost each time the team grows.
When a phone isn't working or a call isn't routing correctly, your team calls the same helpdesk that manages your IT — one contact for everything, no separate support queue.
Discovery session to understand your team structure, call volumes, and requirements. We produce a full system design and call flow map before any equipment is ordered.
Hardware delivered, platform configured, numbers ported, staff trained. Cutover is planned for minimal disruption — typically out of business hours.
From go-live onward, your phone system is managed proactively — monitoring, updates, user changes, and support included in a single monthly service.
Tell us about your team size, current setup, and what's not working — we'll design a managed service around your specific requirements and give you a fixed monthly cost.